Privacy Policy
Welcome to CORE (Conceptreels).
This Privacy Policy explains how CORE collects, uses, stores, processes, protects, and shares information when you use our educational platform, including our mobile applications, websites, educational services, assessments, videos, learning tools, and related features (collectively, the "Platform").
By using CORE, you agree to the collection and use of information in accordance with this Privacy Policy.
1. WHO WE ARE
CORE (Conceptreels) is an educational technology platform designed to help students learn through short educational reels, videos, notes, PYQs, mock tests, quizzes, performance analytics, and personalized educational recommendations.
2. INFORMATION WE COLLECT
A. Account Information
When you create an account, we may collect:
Name
Mobile Number
Email Address
Google Account Information
User ID
Authentication Information
Profile Picture (Optional)
Purpose
We use this information to:
Create your account
Authenticate users
Secure access
Prevent fraud
Recover accounts
Provide support
B. Profile Information
You may voluntarily provide:
Full Name
Class
Exam Goal (JEE, NEET, etc.)
Profile Photo
Educational Preferences
Purpose
Used to:
Personalize content
Recommend relevant subjects
Improve learning experience
Display profile information
C. Learning Activity Data
When you use CORE, we may collect:
Videos viewed
Reels watched
Watch duration
Likes
Saves
Shares
Not Interested actions
Search history
Subject preferences
Topic engagement
Purpose
Used to:
Improve recommendations
Show relevant educational content
Improve platform quality
Measure content performance
D. Assessment and Test Data
When you attempt:
Mock Tests
Daily Tests
PYQ Tests
Practice Quizzes
We may collect:
Test Attempts
Scores
Accuracy
Correct Answers
Incorrect Answers
Time Taken
Topic Performance
Rank Information
Leaderboard Statistics
Purpose
Used to:
Generate results
Track progress
Show analytics
Improve educational recommendations
Create leaderboards
E. Creator Data
If you upload educational content as a creator, we may collect:
Creator Profile Information
Uploaded Videos
Thumbnails
Notes
Educational Resources
Content Performance Metrics
Purpose
Used to:
Publish content
Moderate submissions
Improve content quality
Prevent misuse
F. Device and Technical Information
We may automatically collect:
Device Type
Operating System
App Version
Device Language
IP Address
Session Information
Crash Logs
Diagnostic Information
Purpose
Used to:
Maintain security
Fix bugs
Improve stability
Prevent abuse
Diagnose technical issues
G. Local Storage Data
To improve user experience, CORE may store:
Login Sessions
Preferences
Saved Reels
Study Progress
Cache Data
Playback Position
on your device.
Purpose
Used to:
Improve performance
Keep users signed in
Restore learning progress
Reduce loading times
3. HOW WE USE YOUR DATA
We use collected information to:
Platform Functionality
Create accounts
Authenticate users
Deliver educational content
Process test submissions
Generate rankings
Personalization
Recommend videos
Recommend subjects
Suggest educational content
Improve learning pathways
Analytics
Understand user engagement
Measure educational effectiveness
Improve platform features
Security
Detect abuse
Prevent fraud
Protect accounts
Enforce platform policies
Support
Respond to inquiries
Resolve technical issues
Handle account requests
Legal Compliance
Comply with laws
Resolve disputes
Enforce Terms & Conditions
4. HOW CONTENT RECOMMENDATIONS WORK
CORE may use:
Watch History
Subject Interests
Learning Preferences
Previous Interactions
Test Performance
to recommend educational content that may be relevant to you.
Recommendations are generated automatically and may change over time.
5. THIRD-PARTY SERVICES
CORE may use trusted service providers including:
Firebase Authentication
Used for:
Google Sign-In
Mobile OTP Login
Authentication Security
Google Services
Used for:
User Authentication
Account Verification
Supabase
Used for:
Database Management
User Profiles
Educational Data Storage
Media Storage
Railway
Used for:
Backend Infrastructure
APIs
Educational Services
These providers may process data on our behalf for the purposes described in this Privacy Policy.
6. DATA SHARING
We do not sell your personal information.
We may share information only when necessary:
Service Providers
With trusted providers such as:
Firebase
Google
Supabase
Railway
to operate the Platform.
Legal Requirements
When required by:
Courts
Government authorities
Applicable laws
Safety and Security
To:
Prevent fraud
Investigate abuse
Protect users
Protect CORE
7. CONTENT CREATOR RIGHTS
Educational content uploaded by creators remains the property of the respective creator unless otherwise agreed in writing.
CORE may store, display, stream, moderate, and distribute such content solely for operation of the Platform.
8. DATA SECURITY
We implement reasonable technical and organizational measures including:
Secure authentication
HTTPS encryption
Access controls
Database security rules
Session protection
However, no internet-based service can guarantee absolute security.
9. DATA RETENTION
We retain information only as long as necessary to:
Provide services
Maintain accounts
Comply with legal obligations
Resolve disputes
Prevent abuse
Retention periods may vary depending on the type of information.
10. ACCOUNT DELETION
Users may request account deletion through:
In-App Method
Profile → Settings → Delete Account
OR
Contact Method
Email: conceptreels@gmail.com
Upon successful deletion request:
Account information may be deleted or anonymized.
Certain records may be retained where required by law, security, fraud prevention, or dispute resolution purposes.
11. CHILDREN AND STUDENTS
CORE is designed for educational use by students.
If required under applicable law, parents or guardians should supervise the use of the Platform by minors.
We do not knowingly collect information in violation of applicable child privacy laws.
12. YOUR RIGHTS
Subject to applicable law, users may have rights to:
Access personal information
Correct inaccurate information
Request deletion
Withdraw consent where applicable
Request account closure
Requests may be submitted through support channels.
13. INTERNATIONAL DATA PROCESSING
Your information may be processed through cloud infrastructure, service providers, and technology partners located in different jurisdictions.
By using CORE, you acknowledge such processing may occur.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updated versions will be published within the Platform and become effective upon publication.